1. Legal Information

Altores is a Monaco-based company specializing in AI solutions, automation tools, and software integrations. We operate in compliance with relevant data protection regulations, including the GDPR (RGPD).

2. Scope of Services

  1. AI Solutions and Automation: We offer AI-driven products and automation flows that may incorporate or integrate with various third-party APIs.
  2. Hosted or On-Premise Software: We provide access to software suites—sometimes hosted on our infrastructure, sometimes on third-party cloud platforms.
  3. Third-Party Integrations: Our Services may integrate or work in conjunction with third-party solutions (e.g., cloud hosting providers, data processing services, chat interfaces, or analytics services).

These Terms apply to all such offerings, whether provided directly by Altores or through authorized third parties on our behalf.

3. Acceptance of Terms

By creating an account, accessing, or using our Services, you confirm that you have read, understood, and agree to be bound by these Terms, as well as any additional guidelines, policies, or rules posted in relation to specific Services (e.g., our Privacy Policy and Cookie Policy).

If you are using the Services on behalf of an organization, you represent and warrant that you are authorized to bind that organization to these Terms and that the organization agrees to be responsible to us if you or the organization violates these Terms.

4. Accounts and User Responsibilities

  1. Account Registration: You may be required to create an account to use certain parts of our Services. You must provide accurate, complete, and up-to-date information during registration and keep such information current.
  2. Confidentiality of Credentials: You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account.
  3. Responsible Use: You agree not to use our Services for any unlawful purpose or in a manner inconsistent with these Terms, including (but not limited to) violating any applicable local, national, or international laws.
  4. Data Protection: You may not collect or store personal data about other users without proper consent or in a manner that violates any applicable data protection laws.

5. Third-Party Services

  1. Integrations: Our Services may integrate with or rely on third-party platforms or APIs (e.g., cloud hosting, AI services, communication channels). Altores does not control these third-party providers and is not liable for their performance, data handling, or terms of use.
  2. Separate Terms: Using or integrating with such third-party services may require you to agree to their separate terms and conditions and privacy policies, which are independent of these Terms.
  3. No Endorsement: Reference or integration of a third-party service does not imply endorsement by Altores. You acknowledge that any claim, damage, or loss caused by third-party services is solely between you and the third party.

6. Payment and Billing

  1. Pricing: Certain features or services may be offered on a paid basis. You will be informed of any fees, payment schedules, and applicable taxes at the time of purchase or subscription.
  2. Billing Details: You must provide valid payment information and keep it updated. By supplying payment information, you authorize Altores to charge the applicable fees.
  3. Refunds: Our refund policy will be communicated within the relevant service documentation or ordering process. Refund requests will be handled in accordance with that policy.

7. Intellectual Property

  1. Ownership: Altores retains all rights, title, and interest in and to the Services, including any software, code, algorithms, designs, and any associated intellectual property.
  2. User Content: Any content you or other users provide remains your sole responsibility. You grant Altores a limited, worldwide, royalty-free license to use, host, reproduce, distribute, and display your content solely for the purpose of providing our Services.
  3. Feedback: You may choose to submit comments or suggestions about the Services. Altores may freely use and incorporate such feedback without any obligation to you.

8. Data Privacy and RGPD Compliance

  1. Privacy Policy: The ways in which we collect, use, and protect your personal data are set out in our Privacy Policy. By using our Services, you acknowledge that you have read and understood our Privacy Policy.
  2. GDPR (RGPD) Compliance: We adhere to relevant data protection regulations. If you process personal data through our Services, you are responsible for ensuring you have all necessary rights and consents to do so in compliance with applicable laws.
  3. Data Processing: In certain circumstances, Altores may act as a “data processor” on behalf of a client, who is the “data controller.” Specific roles, responsibilities, and obligations under data protection laws will be outlined in separate agreements if required.

9. Prohibited Uses

You agree not to engage in any of the following prohibited activities:

  1. Illegal or Harmful Conduct: Using the Services for unlawful purposes or to harass, defame, or harm others.
  2. Unauthorized Access: Attempting to gain unauthorized access to our systems, Services, or other users’ accounts.
  3. Interference: Interfering with or disrupting the integrity or performance of the Services or third-party data.
  4. Reverse Engineering: Decompiling, disassembling, or otherwise attempting to discover the source code or underlying structure of any part of the Services.
  5. Automated Scraping: Using bots, spiders, or other automated methods to extract data from the Services without written permission.

10. Disclaimers

  1. “As Is” Basis: The Services are provided on an “as is” and “as available” basis. Altores makes no representations or warranties of any kind, express or implied, about the Services’ reliability, timeliness, quality, suitability, or availability.
  2. Third-Party Content: Any information, advice, or content provided by third parties is their sole responsibility, and Altores does not guarantee its accuracy or completeness.

11. Limitation of Liability

  1. Indirect Damages: To the fullest extent permitted by law, Altores shall not be liable for any indirect, consequential, incidental, special, or punitive damages, including loss of profits, data, or business opportunities.
  2. Aggregate Liability: Altores’s total liability arising out of or in connection with these Terms shall not exceed the amount you paid for the Services in the preceding twelve (12) months.

12. Indemnification

You agree to indemnify and hold Altores, its affiliates, officers, agents, and employees harmless from any claim or demand arising out of or related to your use of the Services, your violation of these Terms, or your violation of any rights of another.

13. Termination

  1. By You: You may stop using our Services at any time by ceasing access or by closing your account if you have one.
  2. By Altores: We reserve the right to suspend or terminate your access to the Services at any time and for any reason, including for violation of these Terms.
  3. Effects of Termination: Upon termination, any licenses granted under these Terms will terminate, and you must cease all use of the Services. Sections that by their nature should survive termination (e.g., disclaimers, limitation of liability, and indemnification) will continue in effect.

14. Modifications to the Services or Terms

  1. Changes to Services: We may update or discontinue any aspect of the Services at any time without prior notice.
  2. Changes to Terms: We may modify these Terms at our discretion. If we make material changes, we will notify you by updating the “Last Updated” date or by other means. Your continued use of the Services after any such changes constitutes your acceptance of the new Terms.

15. Governing Law and Dispute Resolution

  1. Governing Law: These Terms are governed by the laws of Monaco, without regard to conflict of laws principles.
  2. Venue: Any dispute arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the competent courts in Monaco, unless otherwise agreed by the parties.

16. Miscellaneous

  1. Entire Agreement: These Terms, along with any other policies or legal notices published by Altores, constitute the entire agreement between you and Altores regarding the Services.
  2. Severability: If any provision of these Terms is held invalid or unenforceable, the remaining provisions will remain in full force and effect.
  3. No Waiver: The failure by Altores to enforce any right or provision of these Terms will not constitute a waiver of future enforcement.
  4. Assignment: You may not assign or transfer these Terms or your rights under them without our prior written consent.

17. Contact Us

If you have any questions about these Terms or wish to report any violations, please contact us at by sending a letter:

Altores, 4-6 Avenue Albert II, MonacoTech, 98000 Monaco

or by email:

[email protected]

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Thank you for taking the time to review our CGU. We are committed to providing you with quality services in compliance with all relevant laws and regulations, including the GDPR. Your continued use of our Services signifies your acceptance of these Terms.

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