The Enterprise-Ready
AI Virtual Collaborator

Simplify interactions across customers, citizens, and employees with AI automation that boosts satisfaction, productivity, and service quality
— all with GDPR-grade compliance.
Automate Critical Interactions — Inside and Out.

Building smarter workflows for CX, teams, and citizens.

0
1
2
3
4
5
1
2
3
4
0
1
3
7
9
0
1
3
7
9
%

Workload reduction -  Focus your team on high-value work that fuels growth

0
1
2
3
4
5
6
7
8
9
1
2
3
4
5
6
7
8
0
1
2
3
4
5
1
2
3
4
%

Response accuracy -  Deliver instant & precise, context-aware answers across channels.

0
1
2
3
4
1
2
3
0
1
6
9
0
1
6
9
0
1
4
7
9
0
1
4
7
9
+

Systems integrated -  Connect seamlessly across your existing stack, CRMs, ERPs, etc..

Smart. Secure. Scalable.

Everything You Need for Scalable, Compliant AI Agent.

Altores combines enterprise-grade features with hands-on onboarding, supervision tools, and full integration capabilities

01

Advanced AI Model

02

Multilingual Support

03

Secure & Compliant

04

Omnichannel Inbox

05

360° Support

06

Live Human Escalation

Monaco Telecom chooses Altores for 24/7 support

The national operator launched its AI-powered virtual collaborator with Altores — delivering instant answers across web and WhatsApp, fully developed in Monaco.
Seamlessly integrate into Monaco Telecom’s support workflows.
Expertly deliver 360° support across data pipeline, RAG, prompt tuning and more...
Intelligently escalate to human agents for premium customer care.
Fully comply with GDPR standards through secure EU-based infrastructure.
Adapted for Every Environment

One Portal. Every Interaction.

Centralize CX, internal requests, and field operations in one AI-powered workspace.Trigger CRM actions, manage tickets, and escalate to humans.
Built for scale, ready for teams under SLA pressure.

Automated CX at SLA Speed.

Reduce ticket volume and SLA breaches with multilingual, omnichannel automation.  Escalate complex issues in real time and sync actions with your BSS and CRM.
Trusted in live deployment by top-tier telecom networks.

Smart Citizen Service, 24/7.

Handle multilingual citizen requests at any time, without increasing headcount.Ensure data compliance, auditability, and escalation for complex cases.
Ideal for town halls, public portals, and government agencies.

Schem of how Altores' AI Virtual Collaborator works

Smarter Support for Scaling Teams

Automate onboarding, FAQs, and customer success flows from your existing tools.Trigger CRM updates, schedule demos, and resolve user issues, 24/7.
Boost CX and conversion while keeping operations lean and focused.

As Seen On

Altores in Tribuca.netAltores in Monaco MatinAltores in Monaco TribuneAltores in Monaco InfoAltores in Nice MatinAltores in DISM
Altores in Monaco InfoAltores in MonacoLifeAltores in Var MatinAltores in Monaco MatinAltores in Webtime MediasAltores in ArchydeAltores in Sophianet.com

Frequently Ask Questions

What is Support Portal?
plusminus
How does Support Portal works?
plusminus
What AI model powers the Virtual Collaborator?
plusminus
Can Support Portal integrate with our stack?
plusminus
What is a virtual collaborator?
plusminus
Do I need a technical team?
plusminus
Who is Support Portal designed for?
plusminus
Is Support Portal GDPR compliant?
plusminus